You have probably heard of About You, an online clothing store that came to England with a great advertising campaign on social media and television. Lots of influencers advertise this store, but is it really worth as much as it is painted Let’s see.
What’s ABOUT YOU
About You is an online shop of German origin (where it was swept) that announced its arrival in EE.UU with the mysterious campaign “Who the hell is over you?” It is now available in most European countries and has more than 2,000 brands of clothing, shoes and accessories for women, men and children.
In addition to leading brands such as Nike, Converse, Vans, Levi’s, Adidas. About You has its own clothing brand, whose prices are very similar to those of Inditex. You can see this brand by clicking here. It also has a very interesting selection of premium brands (here) where you can find Hugo Boss, Calvin Klein, Polo Ralph Lauren, Michael Kors.
About You sets it apart from other stores with its own line for curvy sizes (which you can find here) in the Shein Curve style and with other exclusive limited edition collections designed in collaboration with influencers from all over the world.
Variety of Brands, models and sizes
You may not be impressed by any of this and still wonder what’s new about this online shop compared to other multibrand stores. In our opinion, the most remarkable thing is not just the variety of brands (of which there are many), but the speed with which they offer the latest product launches. They also usually have the latest models with all of the color variations available.
It’s also noteworthy that About You is the pregnant woman’s clothing department that goes beyond the typical leggings and baggy T-shirts (you can see it here). In addition, a section is at your disposal that will tell you, with a countdown, of some of the most anticipated novelties in sneakers from brands such as Nike, Adidas, Converse … so you can be alert on the day of their launch. Finally, in About You, you can also follow your favorite brands to keep up to date with all their news.
Meet the character advisor
The so-called “figure advisor” is a virtual assistant that gives you tips and advice based on your height and silhouette. Also, choose the clothes that fit you well. If you are not sure what you want, doing a quick screening and not getting lost among the many options is very useful. You can also configure the “Size Finder” in your profile by filling out a form with your height, weight, contours, sizes that you normally wear.
Remember that this section is only available in your profile in the app. In this way, About You will help you choose your size for each item and give you a green label with the percentage of success next to the size you should choose.
Are About You Dresses Cheap?
The truth is, About You’s prices are unnoticed because they are cheap. They are similar to those of other competing websites such as Zalando or Asos. But it doesn’t seem like this is the priority of About You, who want to differentiate themselves through a great shopping experience, great catalog, shipping and return options (you have 100 days to return each item of clothing).
Free shipping and return costs and permanent sales area
But be careful, because At About You you can buy branded clothing economically: the shipping and return costs are free, so the purchase is actually cheaper compared to most stores of this type. On the other hand, About You has a permanent sales area (here) where you can find very good prices on branded items.
Discount with coupons and discount codes
At About You, you can also save with coupons or discount codes, so subscribe to their newsletter so you don’t miss out on those exclusive discounts that will make your purchase worthwhile.
Is it safe to pay with my bank details?
This shop has the usual security protocols that encrypt your payment details so you have nothing to worry about. If you want, you can also pay with PayPal, the ultimate secure payment method. However, you can be sure that if you choose to use your credit or debit card, you won’t have any problems either.
Available payment methods
- Visa
- MasterCard
- Teacher
- Paypal
- Cash on delivery
Opinions on About You
broadcast
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
At About You, all broadcasts are free and that is always appreciated. As we told you before, this store will advise you on choosing the size or clothing that will fit you best, but it is not 100% infallible. So if you’re between sizes, you can buy both to try them on well and keep the one you like best and easily return the one you don’t want with no hassle.
Delivery time is 3-5 working days if the garment is in stock. And should it turn out in the following 2 days that an item of clothing is not available (which is normally not the case), the order will be divided into partial deliveries so that the available items of clothing arrive before you. The company responsible for the distribution of orders is Correos España. If you are usually not at home much, you can pick up the package at a delivery point.
diversity
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
Another strength of About You is without a doubt the variety of brands and models. We already mentioned it to you: In About You, you can find the latest, clothes or shoes that you don’t see at all and that you can use to make a difference if you hate dressing like the rest of the world.
Whatever your style, you’ll find it in About You. And if you have a wedding, baptism, communion type event they have a wide range of dresses and suits from the best seasonal brands or on offer. In addition, the curvy line of his own brand of youthful and contemporary clothes at a very affordable price is very attractive to many people who cannot find cheap plus size clothes to suit their age.
Prices
Evaluation: ⭐⭐⭐⭐ (remarkable)
As you already know, the prices are not the cheapest on the market, but in the sales section you have a lot of discounted branded items. Usually these are items of clothing from other seasons or continuity items, but they were less popular than expected.
Another way to get very good prices is with the coupons or discount codes that About You offers in some of their campaigns. If you don’t want to miss any of it, subscribe to their newsletter.
Returns and guarantees
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
About You is a completely reliable store that takes full responsibility for the return if you have any problems with your order, for example if you receive a damaged or incorrect item of clothing. Remember, you have 100 days to return any item of clothing for free for any reason. This is more than enough time to decide whether you really like something or not.
Customer service
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
There are two ways to contact customer service:
- Via the contact form (you can go directly from here)
- Call the free number 900 670 600
The telephone service hours are very long: Monday to Friday from 8 a.m. to 10 p.m. and Saturdays, Sundays and public holidays from 9 a.m. to 8 p.m. We are pleasantly surprised that they also attend public holidays. And according to several users, it is very easy to contact them if there is any problem.
quality
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
If anything you have to rely on when buying from this store, it is that you are buying quality clothing. While it may be a little more expensive than other Inditex or Shein-style stores, the durability and appearance of these clothing has nothing to do with it. It is often worth investing a little more in coats, shoes, pants or bags in order to make a good wardrobe, although later on you will also have cheaper clothes to combine with.
About You Points for Improvement
Although the website and app are pretty complete, we are missing two aspects that could make our shopping even easier: add videos of the clothes and indicate the size each model is wearing. Often times you can’t really judge what a piece of clothing looks like in a photo and seeing it in motion helps a lot with the decision. If you also include the size and height of the model, you can get an idea of whether the garment is larger or smaller to avoid confusion.
