The online Electronics Retailer Goboo has reached Europe with prices that at least for the time being can withstand the giants AliExpress and Amazon. But as with any new business, users have doubts: is it reliable? Are your articles originals or copies? Where are they being shipped from? In today’s article, we’re going to thoroughly analyze this newbie on how good he looks.
What is Goboo?
Goboo was founded in China in 2020 and has recently started operating across Europe. It has several warehouses in Spain and therefore offers very fast shipping, even in just 24 hours.
Almost all of the products for sale on this website are from the Xiaomi brand or its sub-brands: Goboo is an official distributor of them all and always sells the global version, so we shouldn’t fear that any of these impossible products will reach us in Chinese. of use. And ifall products from Goboo They are 100% original: being an authorized Xiaomi brand dealer, it guarantees its authenticity and the highest quality of all items. But let’s see if the prices are really that good.
Prices in Goboo compared to other online stores
It’s likely a temporary strategy for getting your company known and attracting customers, but the truth is that prices at Goboo are really low right now.
- the Redmi Note 10 Pro It is being sold in Goboo for only 229$, In other stores such as AliExpress it costs 285$ and at MediaMarkt 349$.
- the Xiaomi 11 Lite in Goboo it costs 299 $, compared to 329$ for Amazon and AliExpress.
- The tablet Xiaomi pad 5, which causes a stir, costs 378 $ on AliExpress and 409 $ on Amazon, but only on Goboo 329 $.
- Wireless headphones 1More ColorBuds 2 cost in goboo 62.99 $ if they cost 79.99 $ on Amazon and € 87.62 on AliExpress.
Of course there will be exceptions, not every Goboo product is cheaper than the competition, but it is definitely worth taking a look. In addition, this shop has very interesting special offers to which you can add discount coupons that will be automatically applied to your shopping cart and a welcome coupon for your first purchase.
Our Opinion about Goboo
Now we are going to assess the most important aspects of this store.
broadcast
Evaluation: ⭐⭐⭐⭐ (remarkable)
The shipping time from its warehouses in Spain is just 24 hours, so you can have your order at home for free in a few days. For more security, you can track your order at any time via your Goboo profile.
You have two types of delivery, which are free based on availability and indicated in the description of each product.
- Express delivery: 1-2 working days
- Standard delivery: 3-7 working days
Most items are marked as express delivery. The only notable downside to shipping is that some users have complained that some of their purchases are taking longer than agreed due to lack of inventory. However, this is not a blanket problem in retail stores, but can occur with products that have just hit the market and for which there is a greater specific demand.
To return
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
The return costs are free if the reason is due to a Goboo error (defective, faulty, incomplete product): You will receive the amount of the shipping costs along with a full refund of your order within 20 days.
If the return is for any other reason unrelated to the business, e.g. B. because you have regretted your purchase, you must bear the costs. Although the return service is very good, it would be a detail that the return costs would be free in all cases.
Prices
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
The strength of this online store is without a doubt its price: it offers very competitive prices, with great discounts and with the possibility of obtaining coupons to make your purchase even cheaper. The reason? Goboo is trying to break into a niche in the European market, in a very competitive sector and not at all simply other reputable online stores. Who knows if their prices will match those of AliExpress, Amazon or other similar online shops over time. But in the meantime, let’s make the most of it.
diversity
Evaluation: ⭐⭐⭐⭐ (remarkable)
Since this online store is mainly focused on the Xiaomi brand and its sub-brands, Goboo offers a wide variety of electronic products: mobile phones, smartwatches, tablets, robotic vacuum cleaners, technological devices. Perhaps we miss the addition of other models of vacuum cleaners or other devices such as smart TVs or laptops. But it is a young business that will surely expand its catalog little by little.
Oh, one more thing we love, Goboo is pre-selling some of its latest models so we can make a reservation and have it shipped to us when it launches.
guarantee
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
30 days return period and 2 year guarantee
Goboo includes the legally required buyer protection: 2 years guarantee on all of its products and an additional return period of up to 30 days. You can return any order regardless of the reason, even if it’s not a shop error (provided it’s in perfect condition and unopened).
You can find the complaint form when you log into your account, under “My Orders” and click on “Complaint”.
Having warehouses in Spain makes it very easy to return and even if you have to bear the costs (e.g. if you regret the purchase) the costs are not very high and the package is less likely to be damaged or lost.
Payment Methods
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
As in any trustworthy business, Goboo offers the option to pay with PayPal, but you can also do so with your usual credit or debit card if you do not want to register on this online payment platform. We recommend that you use PayPal for your payments: you get an additional guarantee for your purchase by having the support of this platform in the event of a problem.
And there is no need to be suspicious, but remember that your payment information will not be disclosed to the shop when shopping through PayPal, which provides an extra level of security.
Customer service
Evaluation: ⭐⭐⭐ (approved)
Goboo’s weakest point is undoubtedly its customer service policy: we can only contact the shop by email (here) and although it is a company operating directly in Spain, it does not have a customer service phone number. Many of the complaints from buyers result from the difficulty of having a direct and fluid conversation with those responsible for customer service.
Although it is not customary to contact them, it is always appreciated that in the event of a problem we can do so quickly and without encountering myriad of obstacles.
Quality
Evaluation: ⭐⭐⭐⭐⭐ (excellent)
When we talk about Xiaomi products and their sub-brands, the quality is undisputed: durable devices with powerful technology, good specifications and which are undoubtedly at the forefront of the market in terms of value for money. Therefore, at Goboo you get high quality products without having to invest a lot of money.
